Privacy Policy

Your privacy matters to us. This policy explains how Aviva collects, uses, and protects your personal information.

Effective Date: February 25, 2026

Information We Collect

When you contact Aviva, request a consultation, or use our website, we may collect the following types of information:

Personal Information You Provide

Name, phone number, and email address when you contact us or submit a form
Home address and project details when you request a consultation or estimate
Photos or descriptions of your project space that you share with us
Payment information when you engage our services (processed securely through our payment provider)

Information Collected Automatically

Browser type, device information, and operating system
IP address and approximate geographic location
Pages visited, time spent on our site, and referring website
Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to provide and improve our custom cabinetry and carpentry services. Specifically, we use your information to:

Respond to your inquiries and provide project consultations
Prepare estimates and proposals for your custom project
Schedule and coordinate project work at your home
Process payments and maintain project records
Send project updates, follow-ups, or relevant communications
Improve our website, services, and customer experience
Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: With trusted vendors who help us operate our business (such as payment processors, website hosting, and email services). These providers are contractually obligated to protect your data.
Legal Requirements: When required by law, court order, or governmental regulation, or when necessary to protect our rights, safety, or property.
With Your Consent: In any other situation, we will ask for your explicit permission before sharing your information.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We may use the following types of cookies:

Essential Cookies: Required for basic website functionality such as navigation and form submissions.
Analytics Cookies: Help us understand how visitors interact with our site so we can improve the user experience. We may use services such as Google Analytics for this purpose.
Advertising Cookies: If we run online advertising campaigns (such as Google Ads), these cookies help measure effectiveness and may be used for remarketing.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure data transmitted between your browser and our server. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights & Choices

You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to legal retention requirements.
Opt-Out: You may opt out of marketing communications at any time by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites or services, such as social media platforms or review sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Questions About Your Privacy?

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don't hesitate to reach out.

Call 501-553-8447